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Customer Portal

Your brand. Your domain. Their experience.

A logged-in account area where customers manage bookings, sign agreements, upload IDs, pay balances, and request swaps. Self-service that ends support tickets before they start.

dashboard · today
Bookings · today
47
+12% wk
Utilization
78%
+6 pts
Revenue · MTD
$84,210
+19%
Returns · next 4 hours
5 units
  • Reyes, Sea-Doo GTX 2301:20 PMOn time
  • Lin, Ranger Z5182:00 PMLate · texted
  • Mejia, Slingshot3:15 PMOn time
01

Lives on your domain

portal.yourbrand.com or yourbrand.com/account. We provide the cert, you provide the brand.

02

Self-service that works

Customers reschedule, swap, extend, or cancel inside the rules you set. No phone call to the front desk needed.

03

Document vault

Signed agreements, ID uploads, and trip photos in one place. Searchable by your team. GDPR-ready.

Capabilities

Everything you actually use, every day.

Magic-link login
No password. Customers tap an email link and they’re in.
Multi-customer accounts
Families, charter groups, and corporate accounts all share one login with role-based access.
Live trip status
Customers see fuel reads, return windows, and weather alerts from the portal.
Add-on upsells
Suggest extras like wakeboards, helmets, or generators based on the booking. Captured in-flow.
Loyalty and credits
Store credits, season passes, multi-pack vouchers, and a referral program.
PWA + offline
Add to home screen. Customers see their reservation even with no signal at the dock.
How we compare

Why operators are switching in a weekend.

We respect every product on this list, most of them taught us what to build. Here’s where we’ve gone further.

CapabilityGoGo EngineBooqableEZRentOutQuipliSpreadsheets
Real-time multi-location inventory Yes Yes Yes Partial No
White-label customer portal under your domain Yes Partial No Partial No
Automated deposit auth + release on return Yes No Partial No No
Public REST API + webhook firehose Yes Partial Yes No No
Programmatic pricing rules (seasonal, day, hour) Yes Partial Partial No No
QuickBooks + Sheets export, push to warehouse Yes Partial Yes No No
Built-in SMS + email + dunning Yes Partial Partial Partial No
Channel marketplace ready Yes No No No No
Edge-cached & built for high-throughput weekends Yes No No No No
Tenant-isolated data, JWT-scoped policies Yes Partial Partial Partial No
Migration assistance + free import Yes No Partial Partial No

Comparison reflects publicly listed features as of May 2026. We update this table monthly. See methodology →

Keep exploring

Pairs well with.

Questions

The things people ask first.

Most operators are fully migrated in 3–7 days. Our team imports your bookings, units, customers, and deposit policies, runs a dry-run reconciliation against last month, and handles the cutover on a quiet hour. If we can’t reconcile to the cent, we keep working until we can.
On top of your flat monthly subscription, we collect a small platform fee on the booking GMV that flows through GoGo Engine. 1.5% on Operator, 1.0% on Studio, 0.5% on Fleet, negotiated on Enterprise. There are no per-booking fees, no Stripe markups, and we never touch the released portion of damage deposits. As you grow into a higher tier, the platform fee rate drops. We’re aligned with your scale.
Because we believe in skin in the game. A flat-only model means we get paid the same whether you do $10k or $10M in bookings, which doesn’t reward us for making your business grow. The platform fee aligns our work with your outcomes. If your bookings go up, ours do too. If they don’t, we’re motivated to fix that.
No. The booking widget runs on your domain, the portal runs on your domain, the receipts and confirmation emails ship from your address. The only place GoGo Engine appears is in the back office, where your team logs in.
The hold authorization is released automatically as soon as the unit is checked back in clean. If there’s damage, your team itemizes the cost, the customer e-signs, and we capture only that amount. You don’t pay Stripe fees on the released portion.
Yes, natively to Stripe, QuickBooks, Resend, Twilio, Slack, and Mailchimp. Beyond that, the public REST API and webhook firehose let you connect to anything: data warehouse, marketing automation, channel listings, internal dashboards.
Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Each tenant is logically isolated with row-level JWT policies. Backups are encrypted and georedundant. We’re Type 2 SOC 2 in progress and will share controls under NDA on request.
The back-office is a fully responsive PWA that installs to your phone’s home screen and works offline for dock walks and remote check-ins. Customer-facing booking and the portal are mobile-first by default.
Live chat with humans on every plan, with escalation to a named CSM on Enterprise. We answer fast because we are a small team and operators ourselves. We know what waiting on a vendor feels like.