Set refund tiers
In the Cancellation tab, set how much is refunded at each notice window, for the business or a location. Items can carry their own.
Policies
Write the rule once. Let it apply itself.
Set your cancellation refund tiers and they are applied automatically when a booking is cancelled. Require a signed waiver or a driver’s licence for an item, and staff bookings and the public booking API refuse a booking that is missing one.
How it works
Three steps, start to finish.
Require documents
Mark an item as needing a signed waiver or a driver’s licence. Staff bookings and the public booking API both check it.
Let it run
When a booking is cancelled, the refund engine uses the item’s tiers first, then the location’s, then the business’s.
Capabilities
The details your team works with.
Waiver templates
Write waiver templates and point them at the locations they apply to.
Signed in person or by link
Customers sign the waiver at the counter or from a link you send.
Late fees suggested
Each item can carry a late fee that is suggested at return for staff to apply.
Tax set per location
Tax rates live with each location, and items can be exempt or carry their own rate.
Keep exploring
Pairs well with.
Run your operation
Locations
Tax, timezone, hours, refund schedules and staff access set per location.
Read more
Capture revenue
Payments & Deposits
Auth at booking, release on return.
Read more
Run your operation
Check-in / Check-out
Pickup and return photos, a waiver gate and a guided return inspection.
Read more