Customers opt in
Marketing consent is collected with a double opt-in: the customer replies YES to confirm.
SMS Automation
Texts that follow the rules.
Booking texts go out through Twilio. STOP, START and HELP replies are handled for you, marketing texts only reach customers who opted in, and nothing marketing goes out at night.
How it works
Three steps, start to finish.
Every send is checked
Before each text, opted-out numbers are blocked, and marketing texts need consent and are held to 8am to 9pm in the customer’s time zone.
Replies are handled
STOP, START and HELP are recorded for your business and on the customer’s record automatically.
Capabilities
The details your team works with.
Sent through Twilio
Texts are delivered through Twilio.
Booking texts
Notifications that have a text version go out by SMS as well as email.
Replies from the inbox
Staff replies to text conversations go out from the Communications Center.
Keep exploring